Dr. Michelle Y. Williams, Ph.D., MSN, RN is the President & Chief Executive Officer of B.W. Healthcare Education, Research & Innovation HUB, Inc., a business she conceived over the past two decades. Dr. Williams’ 30+ years in healthcare, nursing and executive, operational leadership and research, overlapping 15 years in academia teaching undergraduate, graduate and doctoral students, her dedication to patient-and-family health and wellness, in addition to her vast experience in technology strategy, research and innovation nationally at Kaiser Permanente, is the underpinning of this business endeavor!
Dr. Williams is the Executive Director of Research for Patient Care Services and Nursing at Stanford Health Care, where she and her team, along with fellow faculty at Stanford University School of Medicine, support COVID-19 clinical trials research programs. Also, in this role, during her first year, Williams restructured clinical trials operations and nurse and research scientist services, to enhance patient experience, principal investigator and study team collaboration, frontline nursing practice and patient care delivery. Dr. Williams is a member of the Stanford Medicine health equity committee, founding member of the Stanford Health Care chapter of Sigma Theta Tau, International.
In March 2021, Dr. Williams was appointed by the Stanford Health Care President & CEO to serve as Chair of the Black Employee Resource Group (BEAM TEAM). Along with the BEAM TEAM Co-Chair, program and project leaders, Dr. Williams launched a novel Design Thinking Program and a workshop series on Justice, Equity, Diversity and Inclusion with Dr. Christi Zuber, PhD, RN of Aspen Labs, Inc., and Dr. Brandon Taylor, Ed.D. of the California State University, Fresno, respectively. The intent of these two, distinctive programs has been to provide opportunities for frontline employees to engage in a broader discussion about building community across organizations using an inclusive lens. Furthermore, with the intention of expanding opportunities to conduct health equity research with a national partner, Dr. Williams, inaugural Vice President, conceived, developed, and led the launch of Stanford Medicine’s Black Nurses Association Chapter of the National Black Nurses Association, which was inducted into the National Black Nurses Association in August 2021 at the annual NBNA conference.
Dr. Williams served at Kaiser Permanente for just under 30 years in a variety of roles, including chief nursing officer and director of maternal child health, director of nursing administration and operations, director of quality assurance performance improvement, director of nursing academic and grant-funded programs, regional senior health plan director, and national director of technology innovation and research. In her role as technology innovation, Dr. Williams was responsible for the technology innovation strategy on behalf of nursing and patient care services, where she served under Dr. Marilyn P. Chow, DNSc, RN, FAAN for over 7 years. Dr. Williams spearheaded the ideation, design, build, validation and launch of Kaiser’s Patient Room of the Future, which integrated interactive patient care technology, sensor-based technologies to converge room awareness and improve patient safety, and clinician optics everywhere to mitigate blind spots in unseen data through predictive analytics, artificial intelligence, among other innovative technologies to mobilize digital health—to improve clinician practice and patient outcomes.
Dr. Williams also partnered with clinicians and leaders across Kaiser Permanente to envision, develop the Telehealth and Telemedicine strategy and many other programs across the continuum of care. Dr. Williams was an integral part of the Innovation & Advanced Technology (IAT) national organization at Kaiser. In that role, she worked closely with members of her current team at B.W. Healthcare Education, to develop new programs and services to support clinical practice and patient care delivery. During her tenure in IAT, Dr. Williams partnered with the Innovation Consultancy, led by Dr. Christi Zuber, the Innovation Learning Network, led by Christopher McCarthy, and the Sidney R. Garfield Healthcare Innovation Center, led by Jennifer Liebermann, in a collective effort to bring a culture of innovation to Kaiser Permanente enterprise wide. In addition,
Dr. Williams collaborated with Dr. Christi Zuber, Laura Kusumoto, Dr. Marilyn P. Chow, and others to examine a virtual world / virtual reality technology product, in a side-by-side comparison with clinical simulation technology to discover their relative efficacy in clinician and nursing education. Williams also partnered with Dr. Maarten Sierhuis, who holds a PhD in artificial intelligence (AI), in the design and testing of a digital hospital embedded with AI, which was based on Dr. Williams’ Hospital of the Future original research. The digital hospital was fully equipped with nursing units, nurses, medical doctors, patients, and family members; and a host of scenarios that were used to gain an understanding of how best to use lean methodology to improve healthcare and hospital systems, processes, and outcomes.
Early in her nursing and leadership career, Dr. Williams partnered with the Alameda County Medical Center (Alameda Health System) Medical Director and the University of California, San Francisco’s General Clinical Research Center, under the leadership of Dr. Curtis Morris and Dr. Anthony Sebastian, in the conception, build and launch of the off-campus Clinical Trials Research Clinical and Hypertension Specialty Clinic, both to support essential hypertension and osteoporosis research being conducted by the university. The clinical trials footprint expanded to the then, Summit Medical Center on “Pill Hill,” a concentrated medical community in downtown Oakland, CA. Dr. Williams led this expansion and managed both research clinics throughout the studies. Additionally, most her 18+ year tenure at the Alameda County Medical Center was spent in mental health, spanning adult, forensic and emergency psychiatry, and culminating as the creator of a mental health emergency unit in the medical emergency, trauma unit. She worked closely with the hospital and mental health leadership to create the space, policies and procedures and strategy. The service ran for approximately two years, after which Williams led its integration into emergency medicine and nursing practice in the emergency department—where it remains to this day!
Williams earned her bachelors (BSN) and master’s (MSN in nursing administration) degrees in Nursing at Holy Names University, California, and her Doctor of Philosophy (PhD) in Nursing Science at the University of Wisconsin. Her doctoral dissertation was a secondary analysis of the Chronic Disease Self-Management Program (CDSMP) at Stanford University School of Medicine. Dr. Williams holds dual appointments at Stanford University School of Medicine; Assistant Clinical Professor, and Executive Director of Nursing Research, both in the Department of Medicine’s, Division of Primary Care and Population Health. Williams also holds Assistant Professor faculty appointments in the School of Nursing at the California State University, East Bay, and at Holy Names University.
Dr. Williams is a California native, lives in Northern California with her husband, Michael; sons, Murphy, and Michael; and zooms with her daughter, Tiffany, and son-in-law, Jeremy, who reside on the east coast. In her free time, Michelle enjoys poetry, writing, playing with her grandchildren and spending time hiking, golfing, biking, and watching epic films with her husband.